Freshop - Notice history

All systems operational

Operational

Websites - Operational

100% - uptime
Oct 1903 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 1903
Nov 1903
Dec 1903
Operational

App - Operational

100% - uptime
Oct 1903 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 1903
Nov 1903
Dec 1903

API - Operational

100% - uptime
Oct 1903 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 1903
Nov 1903
Dec 1903

Data Processing - Operational

100% - uptime
Oct 1903 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 1903
Nov 1903
Dec 1903

Third Party Integrations - Operational

100% - uptime
Oct 1903 · 100.0%Nov · 100.0%Dec · 100.0%

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Next page

Oct 1903
Nov 1903
Dec 1903

Websites - Operational

100% - uptime
Oct 1903 · 100.0%Nov · 100.0%Dec · 100.0%

Previous page

Next page

Oct 1903
Nov 1903
Dec 1903
Operational

App - Operational

100% - uptime
Oct 1903 · 100.0%Nov · 100.0%Dec · 100.0%

Previous page

Next page

Oct 1903
Nov 1903
Dec 1903

API - Operational

100% - uptime
Oct 1903 · 100.0%Nov · 100.0%Dec · 100.0%

Previous page

Next page

Oct 1903
Nov 1903
Dec 1903

Data Processing - Operational

100% - uptime
Oct 1903 · 100.0%Nov · 100.0%Dec · 100.0%

Previous page

Next page

Oct 1903
Nov 1903
Dec 1903

Third Party Integrations - Operational

100% - uptime
Oct 1903 · 100.0%Nov · 100.0%Dec · 100.0%

Previous page

Next page

Oct 1903
Nov 1903
Dec 1903

Websites - Operational

100% - uptime
Oct 1903 · 100.0%Nov · 100.0%Dec · 100.0%

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Next page

Oct 1903
Nov 1903
Dec 1903

Notice history

Sep 2025

Disaster recovery testing
Scheduled for September 17, 2025 at 11:00 AM – September 19, 2025 at 9:00 PM 2 days
  • Planned
    September 17, 2025 at 11:00 AM
    Planned
    September 17, 2025 at 11:00 AM

    Freshop will be performing our annual Disaster Recovery testing over a three day period. This testing is not expected to impact production.

AWS Monthly Patching
  • Completed
    September 10, 2025 at 9:00 AM
    Completed
    September 10, 2025 at 9:00 AM
    Maintenance has completed successfully
  • In progress
    September 10, 2025 at 7:00 AM
    In progress
    September 10, 2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    September 10, 2025 at 7:00 AM
    Planned
    September 10, 2025 at 7:00 AM

    Freshop will be performing monthly security, OS, and application patching. Websites maybe down for 30-60 seconds. There is no scheduled downtime for other services.

Aug 2025

No notices reported this month

Jul 2025

Fiserv Gateway Issue
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Fiserv has implemented a fix and is currently monitoring the result.

  • Identified
    Identified

    Fiserv payments are currently experiencing issues with delayed and failed payment authorizations. We have escalated to Fiserv to get a resolution as soon as possible.

AWS Monthly Patching
  • Completed
    July 09, 2025 at 8:00 AM
    Completed
    July 09, 2025 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    July 09, 2025 at 7:00 AM
    In progress
    July 09, 2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    July 09, 2025 at 7:00 AM
    Planned
    July 09, 2025 at 7:00 AM

    Freshop will be performing monthly security, OS, and application patching. Websites maybe down for 30-60 seconds. There is no scheduled downtime for other services.

Fiserv Payement issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Fiserv payments are working again. Fiserv doesn’t know the cause, but another issue they were experiencing today was resolved and payments started to work not too long after.

    Fiserv will be working on the root cause and also how to prevent this from happening again.

    Please reach out directly to Fiserv with any questions.

  • Identified
    Identified

    Fiserv payments are currently experiencing issues with delayed and failed payment authorizations. We have escalated to Fiserv to get a resolution as soon as possible.

Jul 2025 to Sep 2025

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