Thursday 4th February 2021

High API Latency

[INITIAL 20201-02-04 10:40am EST] We are experiencing higher than normal API latency on one of the database segments and we are working on it. Some stores and the Freshop admin may experience performance issues.

[RESOLVED 2021-02-04 10:57am EST] One of the databases experienced significant load and caused the latency spike/error. We have distributed the load to resolve the issue.