All systems are operational

Freshop API

Add To Cart (Shard 0)

Operational

Add To Cart (Shard 1)

Operational

Add To Cart (Shard 2)

Operational

Add To Cart (Shard 3)

Operational

Add To Cart (Shard 4)

Operational

Add To Cart (Shard 5)

Operational

Add To Cart (Shard 6)

Operational

Add To Cart (Shard 7)

Operational

Checkout (shard 0)

Operational

Checkout (shard 1)

Operational

Checkout (shard 2)

Operational

Checkout (shard 3)

Operational

Checkout (shard 4)

Operational

Checkout (shard 5)

Operational

Checkout (shard 6)

Operational

Checkout (shard 7)

Operational

Order Processing (Shard 0)

Operational

Order Processing (Shard 1)

Operational

Order Processing (Shard 2)

Operational

Order Processing (Shard 3)

Operational

Order Processing (Shard 4)

Operational

Order Processing (Shard 5)

Operational

Order Processing (Shard 6)

Operational

Order Processing (Shard 7)

Operational

New User Registration (shard 0)

Operational

New User Registration (shard 1)

Operational

New User Registration (shard 2)

Operational

New User Registration (shard 3)

Operational

New User Registration (shard 4)

Operational

New User Registration (shard 5)

Operational

New User Registration (shard 6)

Operational

New User Registration (shard 7)

Operational

Freshop Workers

SFTP - File upload (Shard 0)

Operational

SFTP - File upload (Shard 1)

Operational

SFTP - File upload (Shard 2)

Operational

SFTP - File upload (Shard 3)

Operational

SFTP - File upload (Shard 4)

Operational

SFTP - File upload (Shard 5)

Operational

SFTP - File upload (Shard 6)

Operational

SFTP - File upload (Shard 7)

Operational

Weekly Ad / Circular Processing (Shard 0)

Operational

Weekly Ad / Circular Processing (Shard 1)

Operational

Weekly Ad / Circular Processing (Shard 2)

Operational

Weekly Ad / Circular Processing (Shard 3)

Operational

Weekly Ad / Circular Processing (Shard 4)

Operational

Weekly Ad / Circular Processing (Shard 5)

Operational

Weekly Ad / Circular Processing (Shard 6)

Operational

Weekly Ad / Circular Processing (Shard 7)

Operational

Product Price and Offers Processing (Shard 0)

Operational

Product Price and Offers Processing (Shard 1)

Operational

Product Price and Offers Processing (Shard 2)

Operational

Product Price and Offers Processing (Shard 3)

Operational

Product Price and Offers Processing (Shard 4)

Operational

Product Price and Offers Processing (Shard 5)

Operational

Product Price and Offers Processing (Shard 6)

Operational

Product Price and Offers Processing (Shard 7)

Operational

Scheduled Report Generation - S3 (Shard 0)

Operational

Scheduled Report Generation - S3 (Shard 1)

Operational

Scheduled Report Generation - S3 (Shard 2)

Operational

Scheduled Report Generation - S3 (Shard 3)

Operational

Scheduled Report Generation - S3 (Shard 4)

Operational

Scheduled Report Generation - S3 (Shard 5)

Operational

Scheduled Report Generation - S3 (Shard 6)

Operational

Scheduled Report Generation - S3 (Shard 7)

Operational

Website Hosting

Freshop Admin

Payment Gateways

Outbound Email

Outbound SMS

POS Integration

Loyalty/Digital Coupon

Last Mile

Freshop API - Response Time (milli-seconds)
Last 12 Hours
- Last Hour
- Last 12 Hours
- Week
- Month
Freshop Worker - File Processing Latency (minutes)
Last 12 Hours
- Last Hour
- Last 12 Hours
- Week
- Month

Past Incidents

Wednesday 9th February 2022

No incidents reported

Tuesday 8th February 2022

No incidents reported

Monday 7th February 2022

No incidents reported

Sunday 6th February 2022

No incidents reported

Saturday 5th February 2022

No incidents reported

Friday 4th February 2022

No incidents reported

Thursday 3rd February 2022

No incidents reported

Wednesday 2nd February 2022

No incidents reported

Tuesday 1st February 2022

High API Latency

[RESOLVED 2022-02-01 08:40 EST] API Latency is within normal specifications.

[INVESTIGATING 2022-02-01 08:20 EST] We are experiencing higher than normal API latency and are working on it.

Monday 31st January 2022

No incidents reported

Sunday 30th January 2022

No incidents reported

Saturday 29th January 2022

No incidents reported

Friday 28th January 2022

No incidents reported

Thursday 27th January 2022

No incidents reported

Wednesday 26th January 2022

No incidents reported

Tuesday 25th January 2022

No incidents reported

Monday 24th January 2022

No incidents reported

Sunday 23rd January 2022

No incidents reported

Saturday 22nd January 2022

No incidents reported

Friday 21st January 2022

No incidents reported

Thursday 20th January 2022

No incidents reported

Wednesday 19th January 2022

No incidents reported

Tuesday 18th January 2022

No incidents reported

Monday 17th January 2022

No incidents reported

Sunday 16th January 2022

No incidents reported

Saturday 15th January 2022

No incidents reported

Friday 14th January 2022

No incidents reported

Thursday 13th January 2022

No incidents reported

Wednesday 12th January 2022

No incidents reported

Tuesday 11th January 2022

No incidents reported

Monday 10th January 2022

No incidents reported

Sunday 9th January 2022

No incidents reported

Saturday 8th January 2022

No incidents reported

Friday 7th January 2022

No incidents reported

Thursday 6th January 2022

No incidents reported

Wednesday 5th January 2022

No incidents reported

Tuesday 4th January 2022

No incidents reported

Monday 3rd January 2022

No incidents reported

Sunday 2nd January 2022

No incidents reported

Saturday 1st January 2022

No incidents reported

Friday 31st December 2021

No incidents reported

Thursday 30th December 2021

No incidents reported

Wednesday 29th December 2021

No incidents reported

Tuesday 28th December 2021

No incidents reported

Monday 27th December 2021

No incidents reported

Sunday 26th December 2021

No incidents reported

Saturday 25th December 2021

No incidents reported

Friday 24th December 2021

No incidents reported

Thursday 23rd December 2021

No incidents reported

Wednesday 22nd December 2021

No incidents reported